Iberostar Waves Tucán ★★★★★

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Iberostar Waves Tucán | Palmul | Mexico

Ave. Xaman Ha Lote Hotelero no. 2 Fracc. Playacar, 77710 Playa del Carmen, Mexico

➤ Iberostar Waves Tucán | Mexico

Experience world-class service at Iberostar Waves Tucán




Facing the beachfront, Iberostar Waves Tucán offers 5-star accommodation in Playa del Carmen and features a garden, terrace and restaurant. Among the various facilities of this property are a bar, water sports facilities and a tennis court. The resort has an outdoor swimming pool, fitness centre, evening entertainment and a kids' club.

The resort will provide guests with air-conditioned rooms offering a wardrobe, a safety deposit box, a flat-screen TV, a balcony and a private bathroom with a shower. At Iberostar Waves Tucán the rooms are fitted with bed linen and towels.

The accommodation offers a children's playground. You can play billiards at Iberostar Waves Tucán.

Speaking German, English, Spanish and French at the 24-hour front desk, staff are always at hand to help.

Playacar Beach is 1.1 km from the resort, while ADO International Bus Station is 3.1 km from the property. The nearest airport is Cozumel International, 32 km from Iberostar Waves Tucán, and the property offers a paid airport shuttle service.
Couples particularly like the location — they rated it 9.2 for a two-person trip.
Distance in property description is calculated using © OpenStreetMap

See photos for Iberostar Waves Tucán
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Room choices in Iberostar Waves Tucán

Iberostar Waves Tucán Services

Bathroom Toilet paper, Towels, Private bathroom, Toilet, Free toiletries, Hairdryer, Shower
Bedroom Linen, Wardrobe or closet, Alarm clock
Outdoors Picnic area, Outdoor furniture, Beachfront, Sun terrace, Balcony, Terrace, Garden
Room Amenities Clothes rack
Activities Archery, Live sport events (broadcast), Live music/performance, Beach, Tennis equipment, Evening entertainment, Kids' club, Water sport facilities on site, Entertainment staff, Snorkelling, Diving, Billiards, Children's playground, Tennis court
Living Area Sofa, Seating Area
Media & Technology Flat-screen TV, Telephone, TV
Food & Drink Kid-friendly buffet, Kid meals, Snack bar, Breakfast in the room, Bar, Minibar, Restaurant
Parking Free public parking is possible on site (reservation is not needed)., Electric vehicle charging station
Reception services Concierge service, ATM/cash machine on site, Tour desk, Currency exchange, 24-hour front desk
Entertainment and family services Kids' outdoor play equipment, Indoor play area, Babysitting/child services Additional charge
Business facilities Meeting/banquet facilities Additional charge
Safety & security Fire extinguishers, Smoke alarms, Key card access, 24-hour security, Safety deposit box
General Shuttle service Additional charge, Air conditioning, Non-smoking throughout, Lift, Fan, Family rooms, Barber/beauty shop, Airport shuttle Additional charge, Non-smoking rooms
Outdoor swimming poolFree! Open all year, All ages welcome
Wellness Kids' pool, Fitness/spa locker rooms, Fitness classes, Yoga classes, Fitness, Spa/wellness packages, Spa lounge/relaxation area, Steam room, Spa facilities, Light therapy, Body wrap, Body scrub, Body treatments, Hair styling, Hair cut, Pedicure, Manicure, Hair treatments, Make up services, Waxing services, Facial treatments, Beauty Services, Sun umbrellas, Hammam Additional charge, Massage Additional charge, Spa and wellness centre Additional charge, Fitness centre, Sauna Additional charge
Languages spoken German, English, Spanish, French, Italian, Portuguese

Iberostar Waves Tucán Terms and Conditions

Check-in From 15:00. Guests are required to show a photo identification and credit card upon check-in
Check-out Until 12:00
Cancellation/ prepayment Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds Child policiesChildren of any age are welcome.Children 13 years and above will be charged as adults at this property.To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.Cot and extra bed policiesCots and extra beds are not available at this property.
No age restriction There is no age requirement for check-in
Pets Pets are not allowed.
Groups When booking more than 10 rooms, different policies and additional supplements may apply.
Accepted payment methods Cash
To consider

Credit Card charge INFO:

The reservation charge will appear on the credit card statement in the name of: Hotelera Playamar, S.A. of C.V. For more information about the charge for this reservation, please contact the hotel. The name of the holder of the credit card used to pay must match the name of one of the guests listed on the reservation. The same credit card and government-issued ID must be presented upon check-in. Payments are not accepted at the hotel. Reservations that have not been paid for will be canceled before arrival. If an invoice is requested, it will be issued by Hotelera Playamar, S.A. de C.V., based in Mexico.

An environmental fee of 32.57 mxn per night per room must be paid upon check-in.

The type of bed selected is subject to availability at the hotel. The property does not accept reservations of 10 rooms or more. All bookings of 10 or more rooms will be considered a group and are subject to group terms and conditions.

Guests are required to show a valid ID and credit card upon check-in at the hotel. All special requests are subject to availability and may incur additional costs. It is essential that the primary reservation holder be 18 years or older at the time of check-in at the hotel.

Please inform the hotel of your expected arrival time in advance, using the special requests box when making your reservation or by contacting the hotel directly. Contact details appear on the booking confirmation.

Children policy:

From 0 - 2.99 years: Baby

From 3 - 12.99 years: Child paying child rate

From 13 years old: Adult Rate

Child Rates are available in the hotel reservations department.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Due to Coronavirus (COVID-19), please ensure that you are only booking this property following the local government guidelines of the destination, including but not limited to the purpose of travel, and maximum allowed group size.

Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

How do I get the best price guarantee for Iberostar Waves Tucán?

Best price guarantee on our site. Book here and avoid any surprises at your arrival to Iberostar Waves Tucán. If you find a better rate on pages like Booking.com, Expedia or Hotels.com, contact us through our page's "Contact" tab and we'll improve the rate by up to 10%.

Is there free parking available at Iberostar Waves Tucán?

Free public parking is possible on site (reservation is not needed)., Electric vehicle charging station

What are the outdoor activities at Iberostar Waves Tucán

Picnic area, Outdoor furniture, Beachfront, Sun terrace, Balcony, Terrace, Garden

What languages are spoken at Iberostar Waves Tucán?

German, English, Spanish, French, Italian, Portuguese

What are the general services offered at Iberostar Waves Tucán?

Shuttle service Additional charge, Air conditioning, Non-smoking throughout, Lift, Fan, Family rooms, Barber/beauty shop, Airport shuttle Additional charge, Non-smoking rooms

Are pets allowed at Iberostar Waves Tucán?

Pets are not allowed.

What is the check-in time at Iberostar Waves Tucán?

From 15:00. Guests are required to show a photo identification and credit card upon check-in

What is the check-out time at Iberostar Waves Tucán?

Until 12:00

100% real reviews of Iberostar Waves Tucán

If you have any questions regarding the facilities or services provided at Iberostar Waves Tucán, contact our guest service department, where an agent will be more than happy to resolve any query, prior to your booking.

9,0
Purpose of trip: Leisure trip
What was the highlight of Iberostar Waves Tucán
Nice all inclusive resort
The beach, photo service, food. Also we liked that a room key was built in a bracelet so there was no need to worry about it.
There was nothing in a hotel that we didn't like, but other vacationers who reserved beach beds and never used them.
7,0
Purpose of trip: Leisure trip
What was the highlight of Iberostar Waves Tucán
Good
Friendly staff.
The restaurants for breakfast opens late. The resort need to have at coffee bar near the beach so that the guest can enjoy the sunrise with coffee with a great view
8,0
Purpose of trip: Leisure trip
What was the highlight of Iberostar Waves Tucán
It was average.
The staff were friendly.
The restaurants for breakfast opens late. The resort need to have at coffee bar near the beach so that the guest can enjoy the sunrise with coffee with a great view
8,0
Purpose of trip: Leisure trip
What was the highlight of Iberostar Waves Tucán
Pretty good, not amazing. What you expect from all inclusive.
Great for children and families. Place is like a manicured zoo with several species of animals walking free. Easy access to pool and food. Good WiFi.
It’s huge and a little soulless. Food is okay but it’s essentially all a giant buffet with lukewarm wine and cheap beer. Staff is a bit varied in level of engagement, most are very professional but some are noticeably stressed. Rooms are good, nothing special. Not much to do here except to eat and play in the pool.

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