Iberostar Tucan ★★★★★

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Iberostar Tucan | Palmul | Mexico

Ave. Xaman Ha Lote Hotelero no. 2 Fracc. Playacar, 77710 Playa del Carmen, Mexico

➤ Iberostar Tucan | Mexico

Facing the beachfront, Iberostar Tucan offers 5-star accommodation in Playa del Carmen and features a garden, terrace and restaurant. Among the various facilities of this property are a bar, water sports facilities and a tennis court. The resort has an outdoor swimming pool, fitness centre, evening entertainment and a kids' club.

The resort will provide guests with air-conditioned rooms offering a wardrobe, a safety deposit box, a flat-screen TV, a balcony and a private bathroom with a shower. At Iberostar Tucan the rooms are fitted with bed linen and towels.

The accommodation offers a children's playground. You can play billiards at Iberostar Tucan.

Speaking German, English, Spanish and French at the 24-hour front desk, staff are always at hand to help.

Playacar Beach is 1.1 km from the resort, while ADO International Bus Station is 3.1 km from the property. The nearest airport is Cozumel International, 32 km from Iberostar Tucan, and the property offers a paid airport shuttle service.

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Room choices in Iberostar Tucan

Iberostar Tucan Services

Internet WiFi is available in all areas and is free of charge.
Bathroom Toilet paper, Towels, Private bathroom, Toilet, Free toiletries, Hairdryer, Shower
Bedroom Linen, Wardrobe or closet, Alarm clock
Outdoors Picnic area, Outdoor furniture, Beachfront, Sun terrace, Balcony, Terrace, Garden
Room Amenities Clothes rack
Activities Archery, Live sport events (broadcast), Live music/performance, Beach, Tennis equipment, Evening entertainment, Kids' club, Water sport facilities on site, Entertainment staff, Snorkelling, Diving, Billiards, Children's playground, Tennis court
Living Area Sofa, Seating Area
Media & Technology Flat-screen TV, Telephone, TV
Food & Drink Kid-friendly buffet, Kid meals, Snack bar, Breakfast in the room, Bar, Minibar, Restaurant
Parking Free public parking is possible on site (reservation is not needed)., Electric vehicle charging station
Reception services Concierge service, ATM/cash machine on site, Tour desk, Currency exchange, 24-hour front desk
Entertainment and family services Kids' outdoor play equipment, Indoor play area, Babysitting/child services Additional charge
Business facilities Meeting/banquet facilities Additional charge
Safety & security Fire extinguishers, Smoke alarms, Key card access, 24-hour security, Safety deposit box
General Shuttle service Additional charge, Air conditioning, Non-smoking throughout, Lift, Fan, Family rooms, Barber/beauty shop, Airport shuttle Additional charge, Non-smoking rooms
Outdoor swimming poolFree! Open all year, All ages welcome
Wellness Kids' pool, Fitness/spa locker rooms, Fitness classes, Yoga classes, Fitness, Spa/wellness packages, Spa lounge/relaxation area, Steam room, Spa facilities, Light therapy, Body wrap, Body scrub, Body treatments, Hair styling, Hair cut, Pedicure, Manicure, Hair treatments, Make up services, Waxing services, Facial treatments, Beauty Services, Sun umbrellas, Hammam Additional charge, Massage Additional charge, Spa and wellness centre Additional charge, Fitness centre, Sauna Additional charge
Languages spoken German, English, Spanish, French, Italian, Portuguese

Iberostar Tucan Terms and Conditions

Check-in From 15:00
Check-out Until 12:00
Cancellation/ prepayment Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.
Children and beds Children of any age are welcome.
No age restriction There is no age requirement for check-in
Pets Pets are not allowed.
Groups When booking more than 10 rooms, different policies and additional supplements may apply.
Accepted payment methods Cash Iberostar Tucan accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
To consider
Credit Card charge INFO:

Your reservation charge will appear on your credit card statement under the name of: Visit US, INC. FL - USA. Please contact the property with any questions regarding the charge for this reservation. The name on the credit card used for payment must match the name of one of the guests on the reservation. Please note that you will be asked to present the same credit card and official identification at check-in. Payment at the property is not accepted. Unpaid reservations will be cancelled prior to arrival. In case you require an invoice it will be provided by a Visit US based in the US, local invoices are not available.

The property does not acept any reservation of 10 rooms or more. Bookings 10 rooms or more, are consider group and different policies apply

Due to Coronavirus (COVID-19), please ensure that you are only booking this property following the local government guidelines of the destination, including but not limited to the purpose of travel, and maximum allowed group size.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

How do I get the best price guarantee for Iberostar Tucan?

Best price guarantee on our site. Book here and avoid any surprises at your arrival to Iberostar Tucan. If you find a better rate on pages like Booking.com, Expedia or Hotels.com, contact us through our page's "Contact" tab and we'll improve the rate by up to 10%.

Is WiFi available at Iberostar Tucan?

WiFi is available in all areas and is free of charge.

Is there free parking available at Iberostar Tucan?

Free public parking is possible on site (reservation is not needed)., Electric vehicle charging station

What are the outdoor activities at Iberostar Tucan

Picnic area, Outdoor furniture, Beachfront, Sun terrace, Balcony, Terrace, Garden

What languages are spoken at Iberostar Tucan?

German, English, Spanish, French, Italian, Portuguese

What are the general services offered at Iberostar Tucan?

Shuttle service Additional charge, Air conditioning, Non-smoking throughout, Lift, Fan, Family rooms, Barber/beauty shop, Airport shuttle Additional charge, Non-smoking rooms

Are pets allowed at Iberostar Tucan?

Pets are not allowed.

What is the check-in time at Iberostar Tucan?

From 15:00

What is the check-out time at Iberostar Tucan?

Until 12:00

100% real reviews of Iberostar Tucan

If you have any questions regarding the facilities or services provided at Iberostar Tucan, contact our guest service department, where an agent will be more than happy to resolve any query, prior to your booking.

7,0
Purpose of trip: Leisure trip
What was the highlight of Iberostar Tucan
We enjoyed our stay very much. The food was great. The staff was friendly. The grounds are beautiful.
The location is perfect! Gorgeous grounds, and a beautiful beach. Lots to choose from for food options. And many activities provided throughout the day.
The water pressure was very low and there wasn’t enough hot water. there weren’t enough outlets in the rooms to charge phones/electronics
9,0
Purpose of trip: Leisure trip
What was the highlight of Iberostar Tucan
Great place for families. Jungle is the best. Food by the pool can be improved.
Hotel facilities are great; the jungle is excellent. Beach is beautiful and bar services around are very good.
Restaurants close early. You are not allowed to take food our of the restaurants. No snacks; impossible to have some drinks with snacks outside restaurants. Restaurants were already packed during my full stay the minute after I arrive to the hotel.
9,0
Purpose of trip: Leisure trip
What was the highlight of Iberostar Tucan
Wonderful
Food very good, both in the buffet restaurant as on the beach. Yoga and zumba on the beach. Compliments to Wendy! Painting by the pool was great too.
Mini bar not stocked up properly. No information provision at check-in about what the hotel offers. There is an App but this is really not enough. We missed a lot of things because we found out late about the App. The hotel was nearly full so the sunbeds on the beach were not sufficient for all. Need to wake up early :-)
8,0
Purpose of trip: Leisure trip
What was the highlight of Iberostar Tucan
It was my 6th time on this property, that about sums it up.
I love the property, it’s so pretty, and the wild creatures are amazing!
It’s starting to show its age, some of the tiles in the pools are coming off, other small things need repair.

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